We want you to shop with confidence on The Hoodz.
1. Eligibility
Returns are accepted within 14 days of receiving your order.
Items must be unused, unwashed, and returned in their original packaging with all tags attached.
2. Non-Returnable Items
Intimate wear (underwear, socks, etc.)
Final sale or discounted items
3. How to Request a Return
Contact our support team with your order number and reason for return.
Once approved, you will receive instructions for returning your item.
4. Refunds
Refunds are issued to your original payment method within 7–14 business days after we receive and inspect your returned item.
If the product is defective or incorrect, return shipping costs will be covered by us. Otherwise, customers are responsible for return shipping fees.